Getting Started
For Customers
Download and Install: Download NearBizz from the App Store or Google Play Store
Create Account: Sign up using your phone number and verify with OTP
Allow Location Access: Enable location permissions to see nearby offers
Browse Offers: Explore deals from local merchants in your area
Redeem Offers: Visit merchants and scan QR codes to redeem offers
For Merchants
Sign Up: Create your merchant account with business details
Complete Profile: Add your store information, category, and contact details
Create Offers: Set up promotional offers with discounts and terms
Generate QR Codes: Create unique QR codes for each offer
Track Performance: Monitor offer performance and customer redemptions
Frequently Asked Questions
How do I redeem an offer?
Visit the merchant's store, open the NearBizz app, and scan the QR code displayed at the store. The discount will be applied automatically.
Is NearBizz free for customers?
Yes, NearBizz is completely free for customers. You only pay for the discounted products/services at merchant stores.
How much does it cost for merchants?
Merchants get a 3-month free trial, after which the subscription is just 99 per month with zero commission fees.
Can I use the same offer multiple times?
Each QR code can only be used once. However, merchants may create multiple offers or extend existing ones.
How do I update my merchant profile?
Go to your Profile section in the app, tap on "Edit Profile" or "Edit Store Details" to update your information.
What if I can't scan the QR code?
Make sure your camera has permission to access the app, ensure good lighting, and try holding your phone steady. If issues persist, contact the merchant directly.
How do I cancel my merchant subscription?
You can cancel your subscription anytime from your account settings. The cancellation will take effect at the end of your current billing period.
Is my payment information secure?
Yes, all payments are processed securely through Razorpay with industry-standard encryption and security measures.
Troubleshooting
Common Issues and Solutions
- App not loading offers: Check your internet connection and ensure location services are enabled
- QR code not scanning: Clean your camera lens, ensure good lighting, and hold the phone steady
- Location not working: Go to your device settings and enable location permissions for NearBizz
- Payment issues: Verify your payment method and ensure sufficient funds are available
- Account verification: Check your phone for the OTP message and enter it within the time limit
- App crashes: Close the app completely and restart it. If issues persist, try reinstalling the app
Contact Support
Email: Contact@gatiktech.com
Phone: +91 9680990993
Website: www.gatiktech.com
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM IST
Response Time: We typically respond within 24 hours
Privacy and Security
Your privacy and security are our top priorities. We use industry-standard encryption to protect your data and never share your personal information with third parties without your consent.